Legal · Website Policy
Website Policy
Rules governing your use of getdealseal.com and all associated services provided by Dealseal Advisory.
📅 Updated May 2026
1. Acceptance of Policy
By accessing or using the website getdealseal.com ("Website"), you confirm that you have read, understood, and agreed to be bound by this Website Policy in its entirety. If you do not agree with any part of this policy, you must immediately stop using this Website.
This policy applies to all visitors, users, and anyone who accesses or uses our Website, regardless of whether they engage with our paid services or not.
2. About Dealseal
Dealseal Advisory ("Dealseal", "we", "us", "our") is a consumer advisory service operating in Delhi NCR, India.
Dealseal is not a law firm, financial advisory firm, insurance company, or regulated entity under any Indian financial or professional services regulation.
3. Accuracy of Information
All content on this Website is provided for general informational purposes only. While we make reasonable efforts to ensure accuracy, Dealseal makes no warranties or representations that the information on this Website is:
- Complete, accurate, or up to date
- Suitable for any particular purpose
- Free from errors, omissions, or inaccuracies
Savings examples, testimonials, and case studies shown on this Website represent actual past results but are not guarantees of future outcomes. Your results may vary based on vendor, category, market conditions, and other factors.
4. Intellectual Property
All website content, branding, visuals, text, graphics, and proprietary workflows are protected under applicable intellectual property laws and may not be copied, reproduced, or commercially used without prior written consent from Dealseal.
5. Prohibited Use
You agree not to use this Website to:
- Impersonate Dealseal or its representatives
- Collect personal information of other users without consent
- Transmit spam, malware, or any harmful code
- Reverse engineer, scrape, or attempt to extract our proprietary data
- Use our services for fraudulent, illegal, or anti-competitive purposes
- Submit false information or fake purchase scenarios
6. Limitation of Website Liability
Important: Dealseal shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use this Website, including but not limited to loss of data, loss of profits, or business interruption.
This Website may contain links to third-party websites. We have no control over their content and accept no responsibility for them or for any loss or damage that may arise from your use of them.
7. Changes to This Policy
Dealseal reserves the right to amend this Website Policy at any time without prior notice. Continued use of this Website after any changes constitutes your acceptance of the updated policy. We recommend checking this page periodically.
8. Governing Law
This Website Policy is governed by and construed in accordance with the laws of India. Any disputes arising in connection with this Website shall be subject to the exclusive jurisdiction of the courts of Gurugram, Haryana, India.
Legal · Service Agreement
Terms & Conditions of Service
The legally binding agreement between you (the client) and Dealseal Advisory governing all services provided by us.
Please read carefully: By engaging Dealseal's services — whether via WhatsApp, email, phone, or this Website — you agree to these Terms in full. These Terms constitute a legally binding contract between you and Dealseal Advisory.
1. Parties to This Agreement
This agreement is between:
- Service Provider: Dealseal Advisory, operating at Delhi NCR, India. Contact: contact@getdealseal.com
- Client: Any individual or entity that engages Dealseal's services or accesses the Website
2. Description of Services
2A. Negotiation Service
Dealseal will review vendor quotes submitted by the Client, research market benchmarks, and communicate with the vendor on the Client's behalf via phone, WhatsApp, or email to attempt to reduce the quoted price or improve terms.
Critical disclaimer: Dealseal makes NO guarantee of any specific savings amount, percentage, or outcome. The vendor retains the absolute right to refuse negotiation. A vendor's refusal to negotiate is not a failure of service and does not entitle the Client to any compensation.
2B. Inspection Service
Dealseal will conduct a remote pre-purchase evaluation of a used item based on: photos and videos provided by or obtained from the seller, verbal/written responses from the seller to Dealseal's questions, publicly available records (RC, insurance, listing data), and market pricing data. Physical inspection can also be arranged upon Client request at mutually agreed additional charges.
Critical disclaimer: Dealseal cannot detect defects that are (a) not visible in the provided materials and naked eye, (b) deliberately concealed by the seller, or (c) detectable only through physical testing or specialist equipment. Our report represents our informed professional opinion at the time of assessment, not a guarantee of the item's condition.
3. Fees & Payment
| Service | Fee Structure | When Payable |
|---|
| Negotiation | 10–20% of verified savings achieved. Minimum fee: ₹500 on success. | After savings confirmed. Invoice sent via WhatsApp. |
| Inspection – Basic | ₹499 (furniture, small goods) | 100% upfront before report delivery |
| Inspection – Electronics | ₹799 (laptops, phones, cameras) | 100% upfront before report delivery |
| Inspection – Bikes/Appliances | ₹999–₹1,499 | 100% upfront before report delivery |
| Inspection – Cars | ₹1,999–₹2,999 | 100% upfront before report delivery |
| Inspection – Flat | ₹1,999–₹2,999 | 100% upfront before report delivery |
| Inspection – B2B Machinery | ₹10,000–₹50,000 | 100% upfront before report delivery |
| Inspection – Physical (on request) | Based on mutually agreed price with the Client | 100% upfront before inspection visit |
| Pro Subscription | ₹1,499/month | Monthly in advance, auto-renewal |
All fees are inclusive of applicable GST unless stated otherwise. Payments are accepted via UPI, bank transfer, or Razorpay. Dealseal reserves the right to revise its fees with 7 days' notice to existing clients.
4. Refund Policy
Negotiation Service
Since fees are charged only upon successful savings, no refund scenario applies. If no savings are achieved, no fee is charged.
Inspection Service — Dealseal Guarantee
Our Promise: If Dealseal's inspection report fails to identify a material defect — meaning a structural, mechanical, or ownership-related issue that (a) existed at the time of inspection, (b) was reasonably discoverable through remote assessment, and (c) causes the Client verifiable financial loss — and the Client reports this to us within 30 calendar days of purchase, Dealseal will refund 100% of the inspection fee paid.
Refund will NOT be issued in the following circumstances:
- The Client purchased the item despite Dealseal recommending against it ("Walk Away" verdict)
- The defect arose after the date of purchase
- The defect was caused by the Client's use or mishandling post-purchase
- The seller deliberately misrepresented or concealed information that was not reasonably discoverable remotely
- The Client fails to report the issue within 30 days of purchase
- The Client did not follow through with the purchase (i.e., changed mind without financial loss)
- The alleged defect is a matter of personal preference, not an objective material fault
Refund claims must be submitted in writing to contact@getdealseal.com with supporting documentation (photos, repair estimates, seller communication). Dealseal will review and respond within 7 business days.
5. Client Obligations
The Client agrees to:
- Provide accurate, complete, and truthful information about the vendor quote or purchase scenario
- Not share any information received from Dealseal (reports, research, negotiation transcripts) with vendors, sellers, or competitors
- Not use Dealseal's services for any fraudulent, misleading, or anti-competitive purpose
- Obtain Dealseal's written consent before sharing any Dealseal report publicly or commercially
- Pay all fees promptly as per the agreed payment schedule
Important: If a Client provides false or misleading information that causes Dealseal to expend time and resources, Dealseal reserves the right to charge a consultation fee of ₹500–₹2,000 at its discretion, even if the case was initiated as a success-fee engagement.
6. Limitation of Liability
To the maximum extent permitted by applicable Indian law:
- Dealseal's total liability to any Client for any claim shall not exceed the amount actually paid by that Client to Dealseal for the specific service in question
- Dealseal shall not be liable for any indirect, consequential, special, or punitive damages, including but not limited to loss of profit, loss of business, loss of opportunity, or emotional distress
- Dealseal shall not be liable for vendor decisions, seller misrepresentations, market fluctuations, or outcomes beyond our reasonable control
- Dealseal is not responsible for any transaction the Client chooses to complete or not complete following our service
7. Indemnity
The Client agrees to indemnify, defend, and hold harmless Dealseal Advisory, its team members, agents, and representatives from and against any and all claims, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:
- The Client's breach of these Terms
- False or misleading information provided by the Client
- The Client's violation of any applicable law or third-party rights
- Any transaction the Client enters into based on Dealseal's services
8. Confidentiality
Both parties agree to keep confidential all non-public information shared during the course of the engagement. Dealseal will not share Client details, case specifics, or personal information with any third party except as required by law or with the Client's explicit consent. Anonymised case data may be used for testimonials, marketing, or service improvement with all identifying details removed.
9. Dispute Resolution
In the event of any dispute arising out of or relating to these Terms or Dealseal's services, the parties agree to the following process:
- Step 1 — Direct resolution: Contact Dealseal at contact@getdealseal.com. We will make every effort to resolve the dispute within 14 business days.
- Step 2 — Mediation: If direct resolution fails, both parties agree to attempt mediation through a mutually agreed mediator before initiating legal proceedings.
- Step 3 — Legal proceedings: If mediation fails, disputes shall be subject to the exclusive jurisdiction of the courts of Gurugram, Haryana, India, under the laws of India.
Note: Consumer disputes may also be filed with the appropriate Consumer Disputes Redressal Forum under the Consumer Protection Act, 2019. We fully comply with our obligations under this Act.
10. Termination
Dealseal reserves the right to terminate or suspend services to any Client at any time, with or without cause, including but not limited to cases of:
- Breach of these Terms & Conditions
- Abusive, threatening, or inappropriate behaviour toward our team
- Fraudulent use of our services
- Non-payment of agreed fees
In case of termination by Dealseal without cause, fees paid for incomplete services will be refunded on a pro-rata basis.
11. Governing Law
These Terms are governed by the laws of the Republic of India, including the Indian Contract Act 1872, the Consumer Protection Act 2019, the Information Technology Act 2000, and all other applicable statutes. The parties submit to the exclusive jurisdiction of courts in Gurugram, Haryana, India.
Legal · Data Protection
Privacy & Security Policy
How Dealseal collects, uses, stores, and protects your personal information. We take your privacy seriously.
1. Information We Collect
When you engage with Dealseal via our Website, WhatsApp, email, or phone, we may collect the following categories of information:
Information You Provide Directly
- Name, phone number, and email address
- Location (city/area, for service matching)
- Details of the vendor quote or item you wish to inspect
- Photos, videos, documents, and listings shared with us for inspection
- Payment information (processed securely via UPI, Razorpay, or other payment gateways — we do not store card or UPI credentials)
- Communications: WhatsApp messages, emails, and call notes
Information Collected Automatically
- Website usage data: pages visited, time spent, browser type (via cookies)
- Device information: IP address, operating system
- Referral source: how you found our Website
2. How We Use Your Information
We use your information strictly for the following purposes:
- To deliver the negotiation or inspection service you engaged us for
- To communicate with you about your case via WhatsApp, email, or phone
- To process payments and issue invoices
- To improve our services and training based on anonymised case data
- To send you service-related updates (not marketing spam)
- To comply with legal obligations under Indian law
- We do NOT sell your personal data to any third party
- We do NOT share your information with vendors, sellers, or any party involved in your case without your explicit consent
- We do NOT use your data for targeted advertising
- We do NOT send unsolicited marketing messages
3. Information Sharing
Dealseal shares your information with third parties only in the following limited circumstances:
| Recipient | What is shared | Why |
|---|
| UPI / Razorpay / Bank transfer | Payment details | To process your payment securely |
| Law enforcement / courts | As legally required | To comply with legal obligations |
| Our internal team | Case details | To deliver the service |
No other sharing occurs. Testimonials and case studies published by Dealseal use only information that has been explicitly consented to by the Client.
4. Data Retention
We retain your personal data for as long as is necessary to fulfil the purpose for which it was collected, and thereafter as required by law:
- Case files and communication records: 3 years from case closure (for dispute resolution purposes)
- Payment records: 7 years (as required under Indian tax law)
- Website usage data: 12 months
You may request deletion of your personal data at any time by emailing contact@getdealseal.com. We will delete your data within 30 days, subject to any legal retention obligations.
5. Security Measures
Dealseal takes reasonable and appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration:
- All payment processing via UPI and PCI-DSS compliant gateways (such as Razorpay) — we never store card or UPI credentials
- Communications conducted over encrypted channels (WhatsApp end-to-end encryption, HTTPS email)
- Case files stored on password-protected, access-controlled platforms
- Team members bound by confidentiality agreements
- Regular review of data handling practices
No system is 100% secure. While we take all reasonable precautions, Dealseal cannot guarantee absolute security of information transmitted over the internet. In the event of a data breach affecting your personal information, we will notify you promptly as required under applicable law.
6. Your Rights
Under applicable Indian law, you have the following rights regarding your personal data:
- Right of Access: Request a copy of personal data we hold about you
- Right of Correction: Request correction of inaccurate personal data
- Right of Erasure: Request deletion of your personal data (subject to legal obligations)
- Right to Withdraw Consent: Withdraw consent to data processing at any time
- Right to Complain: Lodge a complaint with the appropriate data protection authority
To exercise any of these rights, email us at contact@getdealseal.com. We will respond within 30 days.
7. Cookies
Our Website uses minimal cookies to improve your browsing experience. We use:
- Essential cookies: Necessary for the Website to function
- Analytics cookies: Help us understand how visitors use our site (anonymised data only)
You can disable cookies in your browser settings at any time. Disabling cookies will not affect your ability to use our core services.
8. WhatsApp Communication
Dealseal primarily communicates with Clients via WhatsApp. By initiating contact with us on WhatsApp, you acknowledge and agree that:
- WhatsApp messages are subject to WhatsApp's own privacy policy and terms
- Dealseal may retain screenshots or records of relevant conversations for case management and dispute resolution purposes
- You will not share any misleading or false information through this channel
Help · Frequently Asked Questions
Frequently Asked Questions
Everything you want to know about how Dealseal works, what we can help with, and what to expect.
About the Negotiation Service
Do you guarantee savings?
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No — and we will always be honest about this. We cannot control vendor decisions. What we guarantee is our best professional effort: thorough market research, a well-prepared negotiation brief, and skilled communication on your behalf. Our success rate is high, but vendors have the right to say no, and some quotes are genuinely fair. If we save you nothing, you pay nothing.
What categories can you negotiate?
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Wedding vendors (catering, decor, photography, venue, DJ, florist), office events, house functions/parties, house rent and security deposit, used car & bike prices, home renovation and contractor quotes, interior designers, flat/house purchases, B2B procurement, and most service-based vendor quotes. If you're unsure, just WhatsApp us and we'll tell you honestly whether we can help.
How do you calculate the savings fee?
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Savings = the difference between the original quoted amount and the final agreed amount after our negotiation. Our fee is 20% of the first ₹10,000 saved, 15% on savings between ₹10,001–₹50,000, and 10% on anything above ₹50,000. Minimum fee is ₹500 per case. We will always share the full calculation transparently before invoicing.
Do you speak to the vendor directly?
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Yes. With your permission, we communicate directly with the vendor on your behalf via phone, WhatsApp, or email. We will inform the vendor that we are representing you as your advisor. We never pretend to be you. You are updated after every interaction.
What if the vendor refuses to negotiate at all?
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It happens. Some vendors have fixed pricing policies. In this case, we will tell you honestly and immediately. No savings means no fee — you owe us nothing. We may also suggest alternative vendors if we believe you can get a better deal elsewhere.
How long does negotiation take?
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Most negotiations are resolved in 1–3 vendor interactions, typically within 24–72 hours of us receiving your case. Complex cases (large wedding budgets, commercial contracts) may take 5–7 days. We keep you updated throughout.
About the Inspection Service
Is this a physical inspection?
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Our inspection is conducted remotely. We analyse photos and videos of the item, ask the seller a structured set of expert questions via phone or WhatsApp, check available documents (RC book, insurance, service history for vehicles), and cross-reference with market data. Physical inspection is available if client requested based on mutually agreed additional charges.
What does the inspection report include?
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Every report includes: a clear verdict (Proceed / Negotiate / Walk Away), seller interrogation log with all questions and answers, photo analysis flagging any visible concerns, document verification findings, fair market price benchmark for the item, a risk register categorised as High / Medium / Low, and specific negotiation levers if you decide to proceed.
What is your refund guarantee exactly?
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If our report fails to identify a material defect that (a) existed at the time of inspection, (b) was reasonably discoverable remotely, and (c) causes you verifiable financial loss — and you report this to us within 30 days of purchase — we refund 100% of your inspection fee. The guarantee does not apply if you purchased despite a "Walk Away" recommendation, or if the defect arose after purchase, or if the seller deliberately concealed information that was not remotely detectable.
Do I get a report even if you say "Walk Away"?
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Absolutely. You always receive the full report regardless of verdict. The Walk Away verdict is our strongest form of value — catching a bad deal before you pay for it. Many clients feel this is the most useful outcome of all.
Can you inspect items in other cities?
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Yes. Because our inspection is remote, we can inspect items anywhere in India as long as the seller is cooperative and can share photos, videos, and respond to questions. Our core market is Delhi NCR but we regularly handle cases from across India.
General Questions
Simply WhatsApp us. Tell us what you need help with — a vendor quote or a used purchase — and share the relevant details. We'll assess your case and tell you honestly within a few hours whether and how we can help.
Do you take commissions from vendors or sellers?
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Never. Our only source of income is the fee paid by you, our client. We do not receive, and have a strict policy against accepting, any payment, gift, referral fee, or commission from any vendor, seller, or third party involved in your case. This is what makes us genuinely independent advocates for you.
Is my information kept confidential?
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Yes. We keep all client information, case details, and communications strictly confidential. We do not share your personal details with vendors beyond what is necessary to represent you. Case data used for testimonials or marketing is always anonymised unless you give us explicit permission to use your name.
What if I'm unhappy with the service?
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Please tell us immediately at contact@getdealseal.com. We take every complaint seriously and commit to responding within 3 business days. We would rather resolve any issue directly than have an unhappy client. If we can't resolve it, our Terms & Conditions outline the formal dispute resolution process available to you.
Are you available outside Delhi NCR?
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For inspections — yes, anywhere in India (we work remotely). For negotiations — yes, for most categories we can negotiate on your behalf regardless of your location. For in-person matters that require physical presence — currently we operate primarily in Delhi, Gurugram, and Noida.
About Us · Our Promise
Why Choose Dealseal?
In a market full of advisors with hidden agendas, here's why Dealseal is genuinely different — and why our model is built entirely in your favour.
Our Core Belief
We started Dealseal because we watched people around us — friends, family, colleagues — consistently overpaying vendors and buying used goods with serious hidden problems. Not because they weren't smart, but because they didn't have expert knowledge at the exact moment they needed it.
Most advisors in India have a conflict of interest. Dealers profit from selling. Platforms profit from transactions. Aggregators take referral fees. Nobody was purely on the buyer's side. We built Dealseal to fix that.
Our promise is simple: We work only for you. We earn only when you save. We tell you the truth even when it's not what you want to hear.
What Makes Us Different
💸
You pay only when you save
Our negotiation fee is a percentage of what we save you. If we save you nothing, you pay nothing. Your financial risk is literally zero.
🚫
Zero vendor commissions
We never accept referral fees, gifts, or commissions from any vendor or seller. Ever. Our only income is what you pay us.
📋
Complete transparency
You see every question we asked, every answer we received, every market rate we checked. Nothing hidden, no jargon, no surprises.
🛡️
Written inspection guarantee
If we miss a real defect within 30 days of your purchase — 100% refund of the inspection fee. In writing. No questions asked.
🤝
Honest verdicts, always
If a vendor's quote is fair, we tell you so. We'd rather lose a fee than mislead you. Our reputation depends on honesty, not false savings.
⚡
Fast, WhatsApp-native
No apps, no forms, no offices. Everything happens on WhatsApp in plain Hindi or English — and we respond within 2 hours.
Dealseal vs. Everyone Else
❌ Others
- Platforms profit from your transaction
- Dealers earn more when you pay more
- Inspection services may have dealer tie-ups
- No guarantee on outcomes
- Generic advice, not your specific case
- Hidden fees and charges
- Take commission from both sides
✓ Dealseal
- We earn only when you save
- Our fee goes down as your savings go up
- 100% independent — no vendor ties
- Written 30-day inspection guarantee
- Every case handled individually
- All pricing disclosed upfront
- Only one client per case: you
Our Commitment to You
When you work with Dealseal, we commit to the following standards on every single case:
- Honesty over revenue: We will tell you if a quote is fair or if an item is worth buying, even if that means we earn nothing from your case
- Thoroughness: Every market rate estimate is backed by at least 3 independent sources. Every inspection follows our complete checklist
- Speed: We respond to WhatsApp messages within 2 hours and complete most cases within 24–72 hours
- Clarity: Every report and communication is in plain language — no jargon, no ambiguity
- Accountability: Every case is documented. If something goes wrong, we stand behind our work
- Respect: We treat every client with the same urgency and professionalism regardless of the size of the deal
Ready to get started? WhatsApp us or email
contact@getdealseal.com. There's no commitment required — just send us your case and we'll tell you honestly if and how we can help.